Privacy Policy

Overview

Aurry (“Aurry”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information when you use our website, application, or services (collectively, the “Services”). This policy applies to all users of Aurry unless a different policy is displayed.

Information We Collect

• Information You Provide: When you create an account, fill out forms, communicate with us, or use certain features, you may provide information such as your name, email address, phone number, date of birth, health data, and other identifiers.
• Automatically Collected Information: We collect information about your device and usage of our Services, including IP address, browser type, device information, operating system, log data, cookies, usage analytics, and interactions within the app.
• Information from Third Parties: With your consent, we may receive information from connected health providers, integrations (such as wearable devices, EHR systems, or labs), or authorized third parties.

How We Use Information

• To deliver, operate, and maintain the Aurry platform and related services.
• To personalize your experience, including recommendations and health insights.
• To communicate with you regarding your account, updates, support, and service-related matters.
• To train and improve our AI models and analytics (only with your explicit opt-in consent).
• To ensure security, prevent fraud, and comply with applicable laws and regulations.
• To conduct research and development, including aggregated or anonymized analytics.

How We Share Information

• With Service Providers: We may share information with trusted vendors and partners who help us operate, maintain, and improve our Services, subject to strict confidentiality obligations.
• With Your Consent: We share information with third parties (such as connected health providers or integrations) only when you instruct or authorize us to do so.
• For Legal Purposes: We may disclose information to comply with legal obligations, protect rights and safety, or respond to valid law enforcement requests.
• Aggregated/Anonymized Data: We may share de-identified or aggregated data that cannot reasonably be used to identify you.

Your Rights & Choices

• Access & Correction: You may request access to or correction of your personal information at any time.
• Deletion: You can request deletion of your account and associated data, subject to certain legal or security exceptions.
• Opt-Out: You may opt out of certain data uses, such as marketing communications or AI training (where applicable).
• Data Portability: You may request a copy of your data in a portable format.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

Security

We implement technical, physical, and organizational measures designed to protect your information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our Services, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary based on the type of data and applicable laws.

International Data Transfers

Your information may be transferred to and processed in countries outside your place of residence, which may have different data protection laws. Where required, we use contractual and technical safeguards (such as Standard Contractual Clauses) to protect your data.

Region-Specific Notices

• CCPA (California): If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act.
• GDPR (EEA, UK): If you are in the European Economic Area or UK, you have rights under the General Data Protection Regulation, including the right to lodge a complaint with your local data protection authority.
• HIPAA: Where applicable, certain health information may be subject to the Health Insurance Portability and Accountability Act (HIPAA) and handled accordingly.

Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the “Last updated” date above. Your continued use of our Services after changes are posted constitutes your acceptance of those changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at legal@aurry.co.