Support

Most questions are answered below. For anything else: support@aurry.co — we reply within two business days, usually faster.

Why don’t I have a score yet?

Your first score arrives the morning after your first night (or day-sleep) with Aurry installed and Health access granted. It sharpens over the first week as Aurry learns your baseline.

My score seems wrong after a night shift.

Check that your work calendar is up to date — the score is computed against your roster. A night marked as a day off will score your 2pm sleep as unusual instead of as recovery. Hold any day on the calendar to correct it.

How do I set up a rotating pattern?

Settings → Schedule → Edit work calendar → Pattern Entry → Set pattern. Build one cycle from Day / Night / Off tiles, pick the date the cycle starts, and apply. Individual edits always override the pattern.

Which devices work with Aurry?

Anything that writes sleep and activity to Apple Health: Apple Watch, and most third-party wearables via their own apps. Aurry itself needs an iPhone on a recent iOS.

Notifications arrive while I’m sleeping.

Turn on Sleep guard (Settings → Notifications) — it suppresses every ping inside a planned sleep window from your work calendar. If your calendar is empty, Aurry assumes night sleep.

Can I export my data?

Not yet — export is on the roadmap for a post-V1 update. Your raw health data is already yours in the Apple Health app.

How do I delete my account?

Settings → Delete account. It erases everything Aurry holds and revokes your Sign in with Apple token. Your Apple Health data is never touched.

Is Aurry medical advice?

No. Aurry is wellness information to help you notice patterns. For health concerns, talk to a professional.

Something broken?

Email support@aurry.co with your iPhone model, iOS version, and what you expected vs. what happened. Screenshots help enormously.